Returns, Refunds & Exchanges
- Returns are accepted within 28 days of receipt.
- Refunds will only be made once the item has been returned in its original and unused condition within the 28 days of receipt
- No refunds will be made on items that have been worn
- Returns postage will be paid for by the customer unless there is a fault with the product.
- Returns are accepted for any damages caused during transit.
- You must supply a photograph with proof of damage. We will then send a replacement where available
- Unique lockets and charms can not offer refunds or compensation on any items lost or damaged caused by misuse or dropping
-Please retain receipts/copy of invoice incase requested by us for returns/refunds/exchanges
Please feel free to get in contact if you need further information.